These terms of service comprise the terms and conditions set forth below and any additional terms on the Site (together “Terms of Service”) and govern your use of the services provided by Tertius LLC (“Tertius LLC” or “PAKITEL™” or “we”) to you under the brands of PAKITEL™.
You agree to be bound by the Terms of Service if you:
2.1 Access the website pakitel.com and such other sites that are operated by Tertius LLC from time to time (the “Site”);
2.2 Download a PAKITEL™ application to your mobile device (an "APP");
2.3 Use Tertius LLC’s services.
If you are residing in a jurisdiction where it is prohibited by law to offer or use Internet telephony or the Services, you may not use the Services in such jurisdiction.
Your access to and use of a service provided by a third party service or content provider, including but not limited to your local mobile operator ("Provider"), may also be subject to the Provider's terms and conditions
You may only use the Services subject to your compliance with these Terms of Service.
In order to use the Services, you are required to register as a user with Tertius LLC. You agree to provide true, accurate, current and complete information in all fields indicated as mandatory when registering for the Services, as well as any additional information provided or any amendments made by you. Subject to such registration you will receive access to your Tertius LLC account (the "Account"). Not limiting the aforesaid, Tertius LLC may in certain geographical locations offer you.
As part of signing up on the Site you will choose a password (“password”) required for access to and use of the Services. You are responsible for all actions that take place as a result of access to or use of the Services via your password and/or via your mobile phone (“Device”) independently of whether the access was made by yourself or by a third party using your password and/or Device.
You expressly acknowledge and agree to use the Services solely for lawful purposes. In this respect you may not, without limitation:
10.1 Intercept or monitor, damage or modify any communication which is not intended for you;
10.2 Send any unsolicited commercial communication;
10.3 Use the Services in any fraudulent way;
10.4 Submit or post to the Site or expose any third party to material which infringe any third party’s intellectual property rights or violate the rights of any third party, is offensive, defamatory, racist, pornographic, illegal, harmful to minors, indecent or otherwise, in Tertius LLC’s sole discretion, is objectionable. Furthermore you may not use the Services in any manner that could damage, disable, overburden, or impair any Tertius LLC server, or the network;
10.5 connected to any Tertius LLC server, or interfere with any other party's use and enjoyment of the Services.
In the course of using the Service, users may provide information about themselves which may be visible to certain other users You grant Tertius LLC a royalty-free, world-wide, transferable, sub-licensable, perpetual and irrevocable license to use any information you post or transmit in the course of using the Services.
Tertius LLC reserves the right at all times to disclose any information as Tertius LLC deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove or restrict any information or materials, in whole or in part, in Tertius LLC's sole discretion.
Tertius LLC shall endeavor to provide the Services with minimum disruptions. However, Tertius LLC does not make any express warranty regarding the Services and disclaims any implied warranty, including any warranty of merchantability, satisfactory quality, or fitness for a particular purpose. Tertius LLC cannot guarantee that the Services will always function without disruptions, delay or other imperfections and Tertius LLC may choose not to provide service to countries or calling areas at its sole discretion. Tertius LLC cannot guarantee transfer your number.
Any fraudulent use of the Services, or any use for any illegal, improper or unethical purpose is strictly prohibited. Should Tertius LLC find or have reasons to believe that you are liable for any such use, Tertius LLC has the right to cancel your Tertius LLC Account immediately, without prior notice to you, and without any obligation to compensate you for any loss you may suffer due to such cancellation. In addition, Tertius LLC may prevent, at any time, in its sole discretion and without prior notice to you, any and all use of the Services for any reason whatsoever, including but not limited to, fraudulent patterns in the use of the Service, excessive usage, unlawful use, or any other misuse. Within such prevention, Tertius LLC has the right to suspend your Tertius LLC Account should Tertius LLC have any reason to suspect that you misuse the Services. You are fully responsible towards Tertius LLC for all (including any fraudulent) use of the Services which is or can be connected to your Tertius LLC Account.
The content of the communications made using the Services are entirely determined by the person from whom such content originates. You therefore may be exposed to content that is offensive, harmful, indecent or otherwise objectionable. Tertius LLC will not be liable for any type of communication spread by means of the Services.
All copyright, trademarks, patents and other intellectual property rights in any material or content (including without limitation software, data, applications, information, text, photographs, music, sound, videos, graphics, logos, symbols, artwork and other material or moving images) used in the provision of the Services or is either owned by Tertius LLC or has been licensed to Tertius LLC by the rights owner(s) for use as part of the Services. Nothing in these Terms of Service shall grant you any intellectual property rights in the Services or in respect of any content or communication delivered using the Services.
Tertius LLC provides you with the possibility to use international calling services and other electronic communication services as provided by Tertius LLC from time to time (the "VoIP Services"), on the terms and conditions set forth in the Terms of Service. The calling services are available from smartphone, landline or feature phone.
The VoIP Services do not and are not intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any type of emergency services of any kind and Tertius LLC is not liable in any manner for such calls. In the event that, with your permission, another user uses your Account, you are responsible to inform that user that it is not possible to support or carry emergency calls with the VoIP Services.
The service provided by Tertius LLC do not and are not intended to support messaging via SMS, MMS nor FAX.
In order to purchase VoIP Services or to charge your Account you shall pay Tertius LLC the rates as stated on the Site, or the App as applicable depending on the type of Services that you use, by use of such payment methods as set forth on the Site or in the App, e.g. by connecting a credit card to your Account or by bank payment.
Payments preformed by JSC TBC Bank (http://www.tbcbank.ge/web/en/web/guest/lending).
Legal address: 7 Marjanishvili St., 0102 Tbilisi, Georgia
Identification number: 204854595
Telephone: +995 32 2 272727
Payments to Tertius LLC will be marked as "Tertius" in your credit card statement.
The rates for the VoIP Services are published on the Site https://www.pakitel.com. Tertius LLC reserves the right to change the rates at any time without notice. If you do not wish to accept such adjustment of rates, you are entitled to terminate the Account with effect from the date on which the adjustment of rates would become effective. You agree that by continuing to use the VoIP Services, following the adjustments of the rates, you accept such adjustments.
Tertius LLC calls are charged per second and rounded up to the next second. For e.g., if you call for 7 second and 10 milliseconds we will round up your call to 8 second.
You may request for a refund by submitting a written request in English to Tertius LLC’s customer services at firstname.lastname@example.org. Refund requests carried out through other means shall not be eligible for the refund. For the avoidance of doubt, no refunds shall be given for services paid or credit acquired through gift or similar. Tertius LLC reserves the right to deny repetitive refund requests. Any abuse by you of the terms relating to refunds hereunder shall lead to the termination of this Agreement. All payments older than 90 days are non-refundable. In exceptional cases we can refund calls that failed to connect back to your Tertius LLC account, whose duration does not exceed 30 seconds and which are not older than 30 days. You can send your request to email@example.com so that our agents evaluate your case.
Tertius LLC may provide an account history on the Site that includes information about your Account activity, payments, calling history during a limited period, and your current Account balance , which may change from time to time. IT IS YOUR RESPONSIBILITY TO PRINT OR SAVE A COPY OF YOUR CALL SHEET AND YOUR RECEIPT AND TO RETAIN COPIES FOR YOUR RECORDS. Tertius LLC will use commercially reasonable efforts to correct any technical failures relating to the Account History within a reasonable time. However, your inability to view the Account History does not extend, or relieve you of, your obligation to pay any amounts owing to Tertius LLC.
If you believe that Tertius LLC has charged your Account in error, you must submit a written request in English for refund by contacting Tertius LLC’s customer services via firstname.lastname@example.org within 30 days after the date the error first appears on your Account History.
A credit balance for the Services on the Account expires 12 months after the last activity of the Services. Credit balances that are not used within the said 12 months day period will be lost.
If you breach any of the Terms of Service, or if you are subject to any proceeding under bankruptcy, insolvency, liquidation or similar laws, you will be in default and we may, without notice to you, suspend the Services and/or terminate the Terms of Service.
You may terminate the Terms of Service and cancel the Services at any time. Unless otherwise stated herein, all Services will be cancelled within 5 days of receipt of written notice from you to email@example.com.
Tertius LLC is not liable for acts or omissions of any Provider, for information provided through your Device, equipment failure or modification, or causes beyond our reasonable control. We are not liable for service outages or for service limitations or interruptions. We are not liable for any accidents or incidents which result from the use of the Services by you or any other person. Our liability and the liability of any underlying Provider for any failure or mistake shall in no event exceed the VoIP Services' charges during the affected period. We and any underlying Provider are not liable for any loss of data, loss of profit, loss of goodwill or loss or damage which is indirect, incidental, punitive or consequential. We, and any underlying Provider, are not liable for economic loss or injuries to persons or property arising from the use of the Services. This paragraph shall survive termination of the Terms of Service.
We may assign all or part of our agreement pursuant to these Terms of Service without your consent or notice. You may not assign our agreement without our prior written approval.
You agree to indemnify and hold Tertius LLC and its subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including without limitation attorneys' fees, made by any third party due to or arising out of your:
38.1 Use of the Site or the Services including without limitation posting and submitting of any material;
38.2 Connection to the Site or the Services;
38.3 Violation of the Terms of Service;
38.4 Violation of any rights of another person or entity.
The Terms of Service shall be governed by and construed in accordance with the laws of Georgia without giving effect to the conflict of laws or provisions of Georgia or your actual state or country of residence. Any dispute, controversy or claim arising out of or in relation to the Terms of Service, your relationship with Tertius LLC including any non-contractual obligations, will be exclusively subject to the jurisdiction of the courts of the district of Georgia.
These Terms of Service represent the entire agreement between you and us and supersedes all prior offers, contracts, agreements and representations. The Terms of Service supersede all promises made to you by our client services agents, representatives or employees. If any part of the Terms of Service is found invalid, the balance remains enforceable.
Our communication with you and your privacy is important to us and we take great care to safeguard the ways in which any information you provide us with is collected and used.
By registration you acknowledge you are of legal age, provided true information and are fully authorized to sign on behalf of any group requesting the Services.
Tertius LLC uses your personal information to improve the Services, to offer more effective customer service. Your details may be stored and processed in Georgia or any other country in which Tertius LLC or its affiliates, subsidiaries or agents maintain facilities. By using the Services, you consent to any such transfer of information outside your country. Tertius LLC abides by applicable safe harbour frameworks regarding the collection, use, and retention of personal information.
We will not disclose your personal information outside Tertius LLC and its controlled subsidiaries and affiliates without your consent, except as described in herein. Some services may be offered in conjunction with another company. In such cases, both Tertius LLC and the other company may receive information collected in conjunction with these co-branded services.
We may use external advertising companies to serve ads when you have visited the Site. These companies may use information (NOT including your name, address email address or telephone number) about your visits to the Site and other websites in order to provide advertisements about goods and services of interest to you
To help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (mobile number and password).
Tertius LLC may send you messages about updates, faults, alerts and other types of issues relating to technical aspects and/or the usability of the Services. Furthermore, when you use the Services through your mobile phone, Tertius LLC may use notification services to let you know of incoming calls (also when your are not actively running an App). These services may be provided by a third party.
Tertius LLC uses advanced security technologies and procedures to protect your personal information from unauthorized access. Your details are stored on computer systems with limited access in controlled facilities, and credit card numbers and passwords are protected with Secure Socket Layer (SSL) encryption when transferred over the Internet. Your password helps protect your accounts and personal information, and therefore it is your responsibility to keep your password confidential. Do not share it with anyone, and make sure you log out before leaving the Site.
Tertius LLC uses your IP address to diagnose our server problems and to administer the Site. Excluded Numbers Premium-, special-, service- and non-geographical numbers are excluded from Tertius LLC Deals.
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN. BY CLICKING ON THE SIGN UP BUTTON AND/OR CONTINUING TO INSTALL THETERTIUS LLC, YOU EXPRESSLY CONSENT TO BE BOUND BY ITS TERMS AND CONSITIONS AND GRANT TO TERTIUS LLC THE RIGHTS SET FORTH HEREIN.